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    Hotel The Grand by SkyCity (Auckland, New Zealand)

    Hotel The Grand by SkyCity (Auckland, New Zealand)

    About The Grand by SkyCity

    The five-star SkyCity Grand Hotel offers luxury accommodation within the SkyCity entertainment complex in downtown Auckland. Highlights include a 24-hour casino, fine dining options, free Wi-Fi throughout and a spa. All spacious rooms feature an en suite bathroom with bathtub, shower, luxury toiletries and bathrobes plus extra-large windows mostly offering harbor or city views. Rooms also include climate control, a desk, safe, minibar, large flat-screen television and tea and coffee-making facilities. Upgrade rooms and suites are available. SkyCity Grand Hotel boasts extensive conference facilities, elevators, a business center, valet parking, room service and a concierge. The spa offers a 24-hour gym, heated indoor pool, sauna, beauty treatments and massage. Within the hotel are bars and three restaurants; a grill, Italian and Japanese. Breakfast comprises continental and buffet options. Auckland Harbour is about ten minutes’ walk away while Sky Tower offering panoramic views of the city is right next door. This accommodation is also known as Grand Hotel Skycity, Grand Skycity, Grand Skycity Hotel, and Hotel Skycity.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets (Unavailable)
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    • LocationExcellent  (9.3 / 10)
    • RoomsExcellent  (8.7 / 10)
    • ServiceExcellent  (8.9 / 10)
    • CleanlinessExcellent  (9.3 / 10)
    • Value for moneyVery good  (8.4 / 10)

    Positive Reviews

    positive:

    Top central location in downtown Auckland

    Reviewers loved the prime location in the central business district of Auckland beside the landmark Sky Tower. Guests liked being within the SkyCity complex for easy access to its entertainment, dining and leisure options. It was reportedly easy to walk to Auckland harbor and Britomart train station in about ten minutes. Auckland Airport was about 25 minutes away by car.

    positive:

    Popular rooms and lots to do under one roof

    Put simply, guests enjoyed having lots to do on their doorstep at this luxury hotel within the SkyCity leisure complex, which contained a casino and more than 20 restaurants, cafes and bars. There was also praise for shared facilities like the pool, sauna, spa and gym. Guest rooms attracted mostly positive remarks from reviewers who thought they were spacious, well-appointed and tastefully-furnished with modern bathrooms that were well-equipped. The captivating views of the harbor and city were another bonus for many reviewers. Cleaning in the rooms was also reported to be of a good standard.

    positive:

    Good service and food

    Most reviewers had praise for the friendly and helpful staff, although some critics thought service could have been swifter at times. Eateries at this hotel also attracted positive reviews. The grill featuring New Zealand lamb and Italian restaurant were among those that diners gave the thumbs up.


    Negative Reviews

    negative:

    Claims of some tired-looking rooms

    Some of the less-recently refurbished rooms were occasionally described as having a dated or tired feel by critics.

    negative:

    Mixed reports on free Wi-Fi

    While guests appreciated the free Wi-Fi service throughout, a few critics encountered patchy coverage and sluggish speeds at times.

    negative:

    Soundproofing could have been better

    A few light sleepers felt there was insufficient soundproofing in the rooms as they could sometimes hear noise from the corridors and adjacent rooms.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance Hall/lobby
    4. Express check-in / out
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Hotel bar
    11. Indoor swimming pool
    12. Conference rooms
    13. Non-smoking rooms
    14. Computer with Internet
    15. Casino in the hotel
    16. Restaurant
    17. 24-hour reception
    18. Laundry service
    19. Spa
    20. Public WiFi
    21. Room service
    22. 24-hour room service
    23. Shoe cleaning
    24. Fax/Modem access
    25. Concierge
    26. Free WiFi in public areas
    27. Valet parking
    28. Pool
    29. Luggage storage
    30. Free WiFi
    31. Breakfast
    32. Hand sanitizer provided
    33. Masks provided
    34. Response protocol
    35. Online check-in/check-out
    36. New safety protocols
    37. Cashless payment
    Wellness / Spa
    1. Steam room
    2. Massage
    3. Sauna
    4. Hot tub
    5. Hydrotherapy
    6. Hot stone massage
    For children
    1. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Windows that open
    5. Television
    6. Hairdryer
    7. Central heating
    8. Electric kettle
    9. Air conditioning
    10. Pay-TV
    11. Satellite TV
    12. Desk
    13. Small lounge
    14. Telephone
    15. Safe
    16. Cable TV
    17. WiFi
    18. Free WiFi (rooms)
    19. Coffee machine

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    90 Federal Street,  1010,  Auckland,  New Zealand
    Telephone: +64 93636000 | Fax: +64 93636383 | 

    Frequently Asked Questions about The Grand by SkyCity

    • Is there a pool area at The Grand by SkyCity?

      Yes, The Grand by SkyCity offers 1 pool area.

    • Are pets allowed at The Grand by SkyCity?

      No, The Grand by SkyCity doesn’t allow pets.

    • Is parking available at The Grand by SkyCity?

      Yes, The Grand by SkyCity provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at The Grand by SkyCity?

      Check-in at The Grand by SkyCity is available from: . Check-out time is by .

    • Where is The Grand by SkyCity located?

      The Grand by SkyCity is located in 90 Federal Street, 1010, Auckland, New Zealand.

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