Leonardo Hotel Dublin Christchurch

The hotel's signature feature is its prime central location, directly opposite Christ Church Cathedral, offering guests unparalleled access to Dublin's main attractions. This makes it an ideal choice for sightseers and tourists eager to explore the city on foot, as well as business travelers seeking convenience. Guests frequently highlight the hotel's excellent walkability to popular areas like Temple Bar and various historical sites. While many appreciate the friendly and helpful staff and the overall cleanliness of the rooms, some reviews mention ongoing renovations and issues with air conditioning. The hotel is well-suited for families due to its spacious rooms and central position, allowing easy navigation of the city. To enhance your stay, consider requesting a room on a higher floor for potentially better views and be aware that ongoing construction might lead to some daytime noise.

Facilities & Amenities
Guests find the hotel's facilities generally convenient, though some aspects receive mixed feedback. The hotel features a bar and a coffee bar in the lobby area, providing easy access to refreshments and a comfortable space for relaxation. Many appreciate the presence of water dispensers on each floor, offering a thoughtful touch for hydration. However, some guests note the absence of a safe and a refrigerator in their rooms, which can be an inconvenience for longer stays or for storing personal items. Due to ongoing air conditioning issues, fans are often provided in rooms, which guests find helpful. The bathrooms, while clean, are sometimes criticized for lacking hooks for towels and for having heavy doors that are difficult to keep open. The elevators are described as small, which can lead to delays during busy periods.

Cleanliness & Room Comfort
The hotel generally receives praise for its cleanliness, with many guests describing their rooms as spotless and well-maintained. Most guests find the beds comfortable, contributing to a restful stay, though some mention that the pillows can be quite hard. A recurring concern is the lack of air conditioning, leading to rooms being uncomfortably warm, especially during warmer periods. While fans are provided, opening windows often results in significant noise from the street, church bells ringing early in the morning and late at night, and occasional construction noise. Some guests also report disturbances from slamming doors in the corridors, vending machines, and elevator sounds. Bathrooms are noted as being small and sometimes lacking proper ventilation, with some older rooms showing signs of wear like chipped baths or stained carpets.

Dining & Food Quality
The hotel's breakfast buffet is a highlight for many guests, offering a wide variety of hot and cold options, including a full Irish breakfast, pastries, and fruit. While the food quality is generally well-received, some guests note that the coffee from the machines can be slow or inconsistent, and the breakfast area can become very crowded, leading to waits. The bar food is described as decent, though some find the menu limited and the prices a bit high. Room service receives mixed reviews, with some guests experiencing cold food or incorrect orders, and an additional charge for delivery. The hotel's restaurant, separate from the breakfast buffet, is sometimes criticized for poor service and basic food quality. It's also noted that the hotel operates a cashless policy for all food and beverage purchases.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, offering exceptional walkability to many of Dublin's key attractions. Guests appreciate being within easy reach of Temple Bar, the Guinness Storehouse, Jameson Distillery, Dublin Castle, Trinity College, and St. Patrick's Cathedral. The hotel is also conveniently located near public transportation, with hop-on/hop-off bus stops and airport express bus stops just around the corner, providing easy access to other parts of the city and the airport. For those arriving by car, an attached parking garage is available, offering a discounted rate for hotel guests, though many still find the parking expensive. Taxis are readily available directly outside the hotel, adding to the overall accessibility.

Staff & Service
The hotel staff generally receives high praise for their friendliness, helpfulness, and professionalism. Many guests commend the attentive service provided by reception, housekeeping, and restaurant teams. The check-in process is often described as quick and efficient, with staff frequently accommodating requests for early check-in, room upgrades, or providing fans when needed. While most interactions are positive, some guests report mixed experiences with front desk staff, occasionally finding them less engaging or helpful. Housekeeping is noted for maintaining clean rooms, though some guests mention inconsistencies in daily service or the provision of enough towels. Overall, the staff's dedication to providing a pleasant experience is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
Guests should be aware that the hotel is undergoing ongoing renovations, which can sometimes result in construction noise during daytime hours, particularly on weekdays, and may impact certain areas. This renovation also includes the installation of a new air conditioning system, which is not yet fully operational throughout the hotel, contributing to warmer room temperatures. A notable policy is the hotel's cashless payment system, meaning all purchases within the hotel, including at the bar and restaurant, must be made by card, which some guests find inconvenient. Some guests express frustration over the lack of USB charging sockets in rooms and the absence of bottled water as a standard amenity, suggesting guests bring their own or purchase from vending machines. The heavy bathroom doors that automatically close are a frequent point of comment, with guests often needing to prop them open to prevent them from slamming shut or to allow for ventilation. Additionally, some guests noted that the hotel does not permit outside food to be consumed in the lobby area.