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In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
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    Hotel Best Western Melbourne City (Melbourne, Australia)

    Hotel Best Western Melbourne City (Melbourne, Australia)

    About Best Western Melbourne City

    Centrally located in Melbourne CBD and just a short walk from Melbourne Aquarium and Bourke Street Mall, Best Western Melbourne City is a pet-friendly hotel that offers modern accommodations with easy access to Southern Cross Station. All rooms are equipped with a refrigerator, air conditioning, television, iron/ironing board, and a coffee maker. Bathrooms are private and include hairdryers and complimentary toiletries, while high-speed wireless Internet access is standard in each room. Best Western Melbourne City features a 24-hour front desk, library, tour/ticket assistance, and luggage storage. Nearby private parking is available for a surcharge, common areas are equipped with free Wi-Fi, and guests can relax on the rooftop terrace. A cooked-to-order breakfast is offered each morning for an additional cost, and room service is available. The on-site Olivier’s Café & Bar focuses on local dishes and serves lunch and dinner. Guests can order drinks at the bar. Nearby attractions include Melbourne Convention Centre and Crown Casino.

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Pets
    • A/C
    • Restaurant

    Rating overview

    7.9
    trivago Rating Index based on 14464  reviews from:
    • Hotels.com(8.2/10)
    • LocationExcellent  (8.7 / 10)
    • RoomsGood  (7.7 / 10)
    • ServiceExcellent  (8.6 / 10)
    • CleanlinessExcellent  (8.6 / 10)
    • Value for moneyVery good  (8.4 / 10)

    Positive Reviews

    positive:

    Close to Southern Cross Station

    Many guests note that the hotel is located close to Southern Cross Station and within walking distance from many restaurants and bars. Others like that a shopping mall is just minutes away, and add that Crown Casino Melbourne is easily reachable.

    positive:

    Helpful staff

    Most guests comment that the employees are helpful and always greet guests with a smile. Others state that receptionists can print boarding tickets, recommend nearby restaurants worth visiting, and book sightseeing tours.

    positive:

    Comfortable beds and fast Wi-Fi

    Many guests say that the beds in rooms are comfortable, and add that the pillows are big. Others mention that the Internet in rooms is fast, and note that Wi-Fi on the rooftop terrace, in the restaurant, and near the front desk is also reliable.


    Negative Reviews

    negative:

    Small rooms

    Several guests report that the rooms are small and say that there is no place to store suitcases and clothes. Others comment that there is not enough space in the bathrooms to move comfortably, and add that the water pressure in the shower facilities is weak.

    negative:

    Thin walls

    Some guests feel that walls in rooms are thin and note that guests from other rooms can be heard. Others say that there is also noise from the nearby pub that plays loud music in the evenings, and suggest that sensitive sleepers close the windows or pack a pair of earplugs.

    negative:

    Poor breakfast

    Several guests comment that the continental breakfast is basic and includes only cereals, coffee, fruit, and juice. Others state that room service often fails to deliver breakfast on time, and add that prices at the onsite restaurant are on the expensive side.


    All amenities

    Property amenities
    1. Café
    2. Entrance Hall/lobby
    3. Express check-in / out
    4. Pets allowed
    5. Non-smoking rooms
    6. Restaurant
    7. Snack bar
    8. Public WiFi
    9. Concierge
    10. Free WiFi
    11. Breakfast
    12. Regular disinfection
    13. Hand sanitizer provided
    14. Temperature screening
    15. Masks provided
    16. Safe distance
    17. Response protocol
    18. Online check-in/check-out
    19. New safety protocols
    20. Cashless payment
    Room amenities
    1. Balcony
    2. Dishwasher
    3. Shower
    4. Windows that open
    5. Television
    6. Hairdryer
    7. Central heating
    8. Electric kettle
    9. Air conditioning
    10. Radio
    11. Satellite TV
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Fridge
    17. Fan
    18. Coffee machine
    19. Flatscreen TV
    20. Closet

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    16 Spencer Street,  3000,  Melbourne,  Australia
    Telephone: +61 396213333 | Fax: +61 396211922 | 

    Frequently Asked Questions about Best Western Melbourne City

    • Is there a pool area at Best Western Melbourne City?

      No, Best Western Melbourne City doesn’t offer pool areas.

    • Are pets allowed at Best Western Melbourne City?

      Yes, Best Western Melbourne City has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Best Western Melbourne City?

      No, Best Western Melbourne City doesn’t provide parking.

    • What time is check-in and check-out at Best Western Melbourne City?

      Check-in at Best Western Melbourne City is available from: . Check-out time is by .

    • Where is Best Western Melbourne City located?

      Best Western Melbourne City is located in 16 Spencer Street, 3000, Melbourne, Australia.

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