- Free WiFi
- Pool
- Parking
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from$299
4 Stars
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About JEN Singapore Orchardgateway by Shangri-La
Rooftop infinity pool on 19th floor
Swim in the infinity-edged pool on the 19th floor while viewing the city skyline.
Robot delivery service for amenities
Request room deliveries from the hotel's resident robots for items like chocolates or extra supplies.
Long queues during breakfast hours
The breakfast restaurant experiences high guest volume during peak morning hours, often resulting in wait times for seating.
Direct access to Somerset MRT
Board the MRT directly from the hotel's basement level for seamless travel across Singapore.
Extensive daily buffet breakfast spread
Sample a wide variety of Western and Asian dishes at the on-site buffet restaurant each morning.
Prime location on Orchard Road
Walk to numerous shopping malls and entertainment venues directly from the hotel entrance.
Filtered tap water for drinking
Guest rooms provide filtered tap water via a dedicated faucet rather than complimentary bottled water.
Limited privacy in bathroom design
Guest rooms feature glass-walled bathroom partitions that offer minimal visual privacy between the sleeping and bathing areas.
JEN Singapore Orchardgateway by Shangri-La is a 4-star hotel located on Orchard Road. The hotel offers direct elevator access to Somerset MRT Station. Guests can experience robotic room service delivery and relax at the rooftop infinity pool on the 19th floor. Dining options include an extensive international buffet breakfast at Makan@Jen, which sources fresh herbs from the hotel's spice garden. The hotel has a review score of 8.8 based on over 20,000 reviews, with atmosphere, location, and pool highlighted positively by guests.
Rooms
Superior Twin Room
- 1 2 Twin Beds
- Sleeps 3
- 291 sq ft
Panorama Club Room, 1 King Bed
- 1 1 King Bed
- Sleeps 4
- 592 sq ft
Deluxe Room (Family)
- 1 1 King Bed
- Sleeps 4
- 506 sq ft
Deluxe Room, 1 King Bed
- 1 1 King Bed
- Sleeps 4
- 344 sq ft
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Price trend
Based on lowest prices on trivago from the last 30 days
$713
$355
$0
Sun, 08/11/26
$335
Mon, 09/11/26
$332
Tue, 10/11/26
$345
Wed, 11/11/26
$353
Thu, 12/11/26
$355
Fri, 13/11/26
$344
Sat, 14/11/26
$345
Sun, 15/11/26
$345
Mon, 16/11/26
$604
Tue, 17/11/26
$645
Wed, 18/11/26
$690
Thu, 19/11/26
$426
Fri, 20/11/26
$353
Sat, 21/11/26
$341
Sun, 22/11/26
$340
Mon, 23/11/26
$373
Tue, 24/11/26
$392
Wed, 25/11/26
$391
Thu, 26/11/26
$391
Fri, 27/11/26
$340
Sat, 28/11/26
$339
Sun, 29/11/26
$342
Mon, 30/11/26
$338
Tue, 01/12/26
$342
Wed, 02/12/26
$351
Thu, 03/12/26
$382
Fri, 04/12/26
$369
Sat, 05/12/26
$355
Sun, 06/12/26
$340
Mon, 07/12/26
$341
Tue, 08/12/26
$341
Wed, 09/12/26
$340
Thu, 10/12/26
$340
Fri, 11/12/26
$342
Sat, 12/12/26
$340
Sun, 13/12/26
$341
Mon, 14/12/26
$341
Tue, 15/12/26
$343
Wed, 16/12/26
$367
Thu, 17/12/26
$452
Fri, 18/12/26
$453
Sat, 19/12/26
$481
Sun, 20/12/26
$452
Mon, 21/12/26
$450
Tue, 22/12/26
$426
Wed, 23/12/26
$393
Thu, 24/12/26
$420
Fri, 25/12/26
$420
Sat, 26/12/26
$418
Sun, 27/12/26
$418
Mon, 28/12/26
$421
Tue, 29/12/26
$421
Wed, 30/12/26
$641
Thu, 31/12/26
$713
Fri, 01/01/27
$431
Sat, 02/01/27
$355
Reviews
Excellent
based on 21,008 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 1,000+ reviews
This hotel is a vibrant urban hub, ideal for sightseers, business travelers, and couples seeking a dynamic stay. Its prime location directly above the Somerset MRT station and integrated within the Orchard Gateway shopping mall offers unparalleled access to the city. The stunning rooftop infinity pool provides a refreshing escape with magnificent city views. Guests consistently praise the exceptional staff and service and the diverse breakfast buffet, featuring both Western and Asian delights. For a more exclusive experience, consider booking a room with Club Lounge access for a tranquil setting and quality food and drinks.
Rated above average for Singapore
Guest reviews
Excellent66%
Very good21%
Good8%
Fair2%
Poor3%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Parking
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Property amenities
- Business centre
- Entrance Hall/lobby
- Express check-in/check-out
- Lift
For children
- Cot
- Childcare
Room amenities
- Bathtub
- Ironing board
- Windows that open
- Television
Sports facilities
- Bike rental
- Fitness
Hotel characteristics
- Family friendly
Wellness
- Dressing gown
Location
277 Orchard Rd, Singapore, 238858, Singapore
Highlight
Direct access to Somerset MRT
Board the MRT directly from the hotel's basement level for seamless travel across Singapore.
Distance from JEN Singapore Orchardgateway by Shangri-La
- 0 km from Somerset
- 0.8 km from Istana
- 1.6 km from Singapore (City center)
- 2 km from Chinatown
- 2.2 km from Esplanade Theatres on the Bay
- 2.2 km from Buddha Tooth Relic Museum
- 3.9 km from National Stadium
- 3.9 km from Singapore Indoor Stadium
- 5.3 km from Resorts World Sentosa
- 6.6 km from Haw Par Villa
- 12.6 km from Night Safari
- 13.3 km from Seletar Airport
Explore nearby attractions
- Singapore Changi Airport
- Sentosa
- Clarke Quay
- Orchard Road
- Chinatown
- Little India
- Marina Bay Sands Casino
- Marina Area
- Bugis
- Singapore Sentosa Island Afternoon Trip
- Changi
- Gardens by the Bay
- Changi Airport Metro Station
- Universal Studios
- City - CBD
- Bugis MRT
- Port of Singapore
- Orchard Central
- Legoland Malaysia
- City Hall
- Marina Bay Sands SkyPark
- Chinatown Metro Station
- ION Orchard Singapore
- Katong
- Marina Bay Metro Station
- Orchard MRT Station
- Boat Quay
- Lavender MRT Station
- Clarke Quay Metro Station
- Bugis Junction Mall
- Novena MRT Station
- Singapore City Hop-on Hop-off Tour - City Loop
- Downtown Metro Station
- Raffles City
- City Hall Metro Station
- Mustafa Centre
- Grand Prix Season Singapore
- Harbour Front Centre
- Lau Pa Sat
- Serangoon MRT Station
- Marina Bay Street Circuit
- Singapore Zoo
- Merlion
- Tanjong Pagar MRT Station
- Arab Street
- Suntec Singapore International Convention & Exhibition Centre
- Kampong Glam
- Geylang Serai Market
- Merlion Park
- Raffles Place Metro Station
Property info
277 Orchard Rd, Singapore, 238858, Singapore
Frequently Asked Questions about JEN Singapore Orchardgateway by Shangri-La
Is there a pool area at JEN Singapore Orchardgateway by Shangri-La?
Yes, JEN Singapore Orchardgateway by Shangri-La offers 2 pool areas.
Are pets allowed at JEN Singapore Orchardgateway by Shangri-La?
No, JEN Singapore Orchardgateway by Shangri-La doesn’t allow pets.
Is parking available at JEN Singapore Orchardgateway by Shangri-La?
Yes, JEN Singapore Orchardgateway by Shangri-La provides Parking for guests.
What time is check-in and check-out at JEN Singapore Orchardgateway by Shangri-La?
Check-in at JEN Singapore Orchardgateway by Shangri-La is available from: . Check-out time is by .
Where is JEN Singapore Orchardgateway by Shangri-La located?
JEN Singapore Orchardgateway by Shangri-La is located in 277 Orchard Rd, 238858, Singapore, Singapore.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
